Mar 15, · The Remedy AR System Help file for Remedy Single Sign-On version that is provided on the product DVD in the thebluebellsisters.com file does not install as expected. To install the Help file, download the latest offline documentation from the BMC Remedy Single Sign-On product download page that is available on. This space contains information about Remedy Action Request System (Remedy AR System), Remedy Encryption Security, and Remedy Migrator products, including service packs and patches. Remedy Action Request System enables you to automate many business processes without learning a programming language or complex development tools. Remedy Fall Release (): Rich set of AR System platform-related improvements - Zero Downtime Upgrade, Efficient Patching/Hot-fix with Deployment Manager and centrally enable logging in a Remedy server group environment; Remedy Server Group Administration Console for (unsupported) Remedy AR System SP2 Patch 4 is Now Available.